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FAQ

Frequently asked questions about our hospitality services.

Browse the FAQs about our hospitality services to quickly find information on bookings, access, assistance, and planning your visit.

IS A RESERVATION REQUIRED?

Yes, all services must be booked in advance. Please book on the Hospitality | Duca di Salaparuta page and choose the tasting experience that suits you best.

WHAT PAYMENT METHODS ARE ACCEPTED FOR ONLINE RESERVATIONS?

You can pay with the main credit cards.

WHAT DOES THE COST INCLUDE?

The cost includes a guided tour and a wine tasting with food pairings, which varies depending on the type of experience booked.

IS IT POSSIBLE TO VISIT THE VINEYARDS?

No, our vineyards are not located near the winery.

IS IT POSSIBLE TO HAVE LUNCH?

Lunches and dinners can be arranged for private groups of at least 30 participants, subject to the availability of the catering company. For more information, please contact our offices.

DOES THE WINERY HAVE PARKING?

Yes, our winery has a large internal parking area.

ARE PETS ALLOWED?

Small pets are welcome, as long as they are held in your arms or kept inside a suitable carrier for the entire duration of the experience.

ARE CHILDREN ALLOWED?

Yes, for most services.

IS IT POSSIBLE TO REPORT FOOD ALLERGIES OR INTOLERANCES?

Yes. Please remember to indicate your food allergy/intolerance in the booking notes.

IS THE WINERY ACCESSIBLE TO PEOPLE WITH DISABILITIES?

There are no architectural barriers in our winery.

IS IT POSSIBLE TO REACH YOU BY PUBLIC TRANSPORT?

The train station is about a 15-minute walk from the winery.

IS IT POSSIBLE TO CHANGE THE DATE, TIME, OR TYPE OF TASTING?

You can contact our offices to check availability.

IS IT POSSIBLE TO STAY OVERNIGHT AT YOUR FACILITY?

We are sorry, but we do not have accommodation facilities.

CAN I CUSTOMIZE MY VISIT EXPERIENCE?

Absolutely. Cantine Duca di Salaparuta offers the possibility to create tailor-made experiences, adapting language, tastings, food pairings, dates, and times to your needs. You can contact us at visitaduca@duca.it to receive a personalized quote.

IS IT POSSIBLE TO GIVE AN EXPERIENCE AS A GIFT?

Yes, by purchasing a gift card at the following link: Duca di Salaparuta

IS IT POSSIBLE TO PURCHASE WINES OR OTHER PRODUCTS AT THE END OF THE TOUR?

Yes, at the end of the tour you will have access to the Enoteca Duca, where you can purchase wines and other products.

CAN I ACCESS THE WINE SHOP WITHOUT TAKING THE TOUR?

The Enoteca is open to the public from Monday to Friday from 9:00 AM to 1:00 PM and from 3:00 PM to 6:00 PM.
On Saturdays from 9:00 AM to 1:00 PM.
Closed on Sundays and public holidays.

IS IT POSSIBLE TO SHIP WINES PURCHASED IN THE WINE SHOP?

Certainly, this is a service we offer to our customers. For information and costs, please write to enotecaduca@duca.it or call +39 091 945252.

IS IT POSSIBLE TO SHIP WINES ABROAD?

Yes, we offer this service to our customers. For more information about possible limitations, costs, and payment methods, please write to enotecaduca@duca.it or call +39 091 945252.

WHERE CAN I BUY YOUR WINES ONLINE?

Visit our online shops at the following websites: Official Cantine Florio Shop and Official Duca di Salaparuta Shop

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